Key Account Management

What you will learn:

• How to keep customers.
• Skills to be an effective account manager.
• The differences between sales and account management.
• To understand your competitive relationship within key accounts.
• How to identify key account objectives and short/long term priorities & actions.

Following the workshops each participant will receive one half day 1:1 mentoring session to help you apply what you have learned to your business.

Terms and Conditions

• Participation is limited to two delegates per company per workshop.
• If there is insufficient demand for workshops we reserve the right to reschedule or cancel.
• The booking fee is refundable if more than 10 working days’ notice of cancellation is given.