STEP Talks Smart Technology Empowering People Is it time your business embraced the digital transformation and everything it has to offer? Working with Manufacturing NI and Enterprise NI, our series of four best practice webinars will introduce and demystify the concept of manufacturing digitalisation. NI industry leaders will share their experience and knowledge on the steps they have taken to make things easier, better, faster and smarter. Agenda: Welcome – Stephen Kelly – Chief Executive, Manufacturing NI Video case study – David Bigger will share the experience of embedding digital technology throughout the production process to accelerate productivity gains, specifically focusing on digital work instructions and the full integration of digital quality gateways. An insight will be provided into the challenges that SAM NI experienced during this project and how the 4Manufacturing assessment helped SAM NI achieve a much better result. Facilitated Q&A – Stephen Kelly & David Bigger Audience Q&A

Historically, selling online was associated with consumer-facing retail businesses but a broader range of businesses within B2C and B2B marketplaces are investing in e-commerce to increase their sales. Invest NI, in collaboration with an e-commerce consultant, will be hosting a webinar for local businesses highlighting the opportunities of utilising online marketplaces as part of your e-commerce activities. This webinar will increase your capabilities and promote the benefits of trading across online marketplaces.

As the regional business development agency, Invest NI's role is to grow the local economy. We do this by helping new and existing businesses to compete internationally, and by attracting new investment to Northern Ireland. Historically, selling online was associated with consumer-facing retail businesses but a broader range of businesses within B2C and B2B marketplaces are investing in e-commerce to increase their sales. Invest NI, in collaboration with an e-commerce consultant, will be hosting a webinar for local businesses highlighting the opportunities of utilising online marketplaces as part of your e-commerce activities. This webinar will increase your capabilities and promote the benefits of trading across online marketplaces. The webinar will: - Include an introduction to and the benefits of selling on online marketplaces - Outline key online marketplaces for your business, how to work with such marketplaces and how to engage with both the marketplace and end users/buyers - Identify and inform on areas such as marketplace growth rates, fulfilment options and distribution channels within specific marketplaces - Address how to optimise your sales proposition on online marketplaces e.g. promoting listings, optimising store and product pages for search ranking - Outline how to create engaging content and maintain interaction with users/buyers - Include best practice examples of businesses who have utilised online marketplaces as an export sales channel The webinar will conclude with an interactive Q&A session.

The coronavirus pandemic is causing unprecedented changes in every industry. Some organisations are continuing to deliver their products and services with minimal disruption, but most are facing upheaval and uncertainty. This Training Needs Analysis webinar is designed to help you identify the skills you need to teach your staff to strengthen your business during these challenging times. You will get an insight into the tools and techniques used by learning and development professionals to analyse training needs - this will enable you to increase productivity and improve the skills of your people through targeted training going forward. We will look at What is Training Needs Analysis and why is it so important, the development cycle and what it means for organisations and we will also look at task analysis and individual needs.

STEP Talks Smart Technology Empowering People Is it time your business embraced the digital transformation and everything it has to offer? Working with Manufacturing NI and Enterprise NI, our series of four best practice webinars will introduce and demystify the concept of manufacturing digitalisation. NI industry leaders will share their experience and knowledge on the steps they have taken to make things easier, better, faster and smarter. Agenda: Welcome – Stephen Kelly – Chief Executive, Manufacturing NI Video case study – Ross Kane will provide an insight as to how Collins Aerospace achieved greater efficiencies and improved quality through the deployment of augmented reality to assist operators. Facilitated Q&A – Stephen Kelly & Ross Kane Audience Q&A

This half day intensive webinar is aimed at companies looking beyond the EU and will provide up-to-date and relevant information on global standards' requirements for product and component safety.